Shipping, Delivery & Taxes
How fast can you deliver?
Apart from fully assembled speakers we usually ship our products the next business day. If not, we will notify you immediately. Fully assembled speakers are custom and hand made. After you have paid your order, it takes us up to four weeks to make them. Of course we will keep you updated on the progress at all times.
How much will shipping cost?
Shipping charges are based on the shipping method you choose, the country of shipment and the size and weight of your product order. When you make a purchase on Club-27.com, the shipping charge is estimated in your basket, and will appear during the checkout process.
When ordering from outside Europe big and heavy products weighting more than 30kg, like a pair of Kurt and Amy assembled speakers, please contact us first. Heavy and big shipments will be packed on a pallet to ensure proper and save shipment. In these cases we will make an individual shipment calculation for you.
When at checkout the system cannot calculate the shipment costs, an error is shown indicating no shipments costs could be determined. Also when you're ordering from a country that we do not have listed in our system no shipment method other then Self pick-up is shown. Please contact us in these cases. We will be happy to help you.
What about taxes?
At any time you have to pay any local taxes if applicable. Club-27 cannot be hold responsible for not paying these taxes.
Customers within the EU will be charged 21% VAT. Prices shown on the website are including the 21% VAT for EU citizinens. For the Club-27 products EU citizens do not have to pay import taxes.
When you access the website outside the EU the prices shown are excluding VAT. However, keep in mind that your own country (or state) may apply VAT or any alike local tax or import tax.
Can I pick up my order by myself?
Yes you can. Make you sure you select the right shipment method at check out, Self pick-up (Self pick-up). The pick up address can be found on the contact page. Please let us know first when you're planning to pick up your order by sending a short mail, so that we can have the products ready for you.